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Terms & Condition

You (“User” or “Buyer”) are required to read and accept all of the terms of services laid down in these Terms of services and the linked Privacy Policy,

Karujog (www.karujog.com) allows you to browse, select and purchase it’s all kinds of products or items.

These Terms of services are effective upon acceptance and governs the relationship between you and Karujog. If you do not agree to be bound by these Terms of services and the Privacy Policy, you may not use the Karujog products. For the purposes of this TERMS OF SERVICES the term ‘Acceptance’ shall mean your agreement in clicking on ‘View Terms of Services’ and on the ‘Continue’ as provided on the registration page or such other actions that implies your acceptance.


Privacy Policy

Please read our Privacy Policy which also guides you to use Karujog’s website.


Changes of Terms of Services

Terms of services may change anytime when Karujog rearranges the terms of services when required. All updates and amendments shall be notified to you via posts on website or through e-mail. You accept the revised Terms of Services and Privacy Policy expressed herein. If you have any query regarding our terms of services, feel free to contact us at +8801712619176 between 9am and 5pm Bangladesh time or info@karujog.com

 Availability of Products

As Karujog’s goal is to promote handmade products of marginalised artisans, the quantity of the products can be available for limited time period. Depending on the nature of the products, the products can be out of stock for good or can be restocked again at Karujog.  If you have any questions regarding the availability of any particular product, you can contact us at +8801712619176 between 9am and 5pm Bangladesh time or info@karujog.com

Product Information

Our feature products are mostly handcrafted, so we follow the below described rules and regulations

  • Handmade: Since Karujog features handmade items within the Bangladesh and most of the products of Karujog are handmade, we cannot ensure you that the product you are purchasing will be the same as online though every effort is made for it to be a very close match.
  • Colors: We have given every effort to display as accurately as the product colors which is displayed on our website. However, due to visual discrepancies of computer, laptop, tablet, mobile phone, we can’t certify that your display of color will be same.
  • Pricing: Pricing cited in www.karujog.com  is being quoted by the seller. If due to any technical discrepancies wrong pricing has cited then Karujog hold the right of cancel that order by informing you through your preferred method of communication.
  • Payment: Karujog hold the right to cancel any order if the credit card has been not charged or declined. If your credit card has been charged then Karujog will start processing refund you through your preferred method of transaction.
  • Shipping and processing fees: Our shipping and processing charges are aimed at compensating fixed shipping companies apart from covering the cost of processing your order, packing the purchased products and delivering them to you. You bear the responsibility of the risk of loss and title for items deliverable to you. 

Order Cancellations by Karujog

Karujog reserves the right to refuse or cancel any order of any product. Situations of order cancellation include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your purchased amount has been charged, the said amount will be reversed back in your preferred method of transactions.

Cancellations by Buyer or User

A request for cancellation of order shall be valid and accepted only if they are made within 24 (twenty four) hours of making the order.  We can’t cancel orders that have already been given or orders for which request for cancellation is made after the expiry of 24 (twenty hours) from making the order. We reserve the right to decide whether an order has been processed or not.

Pricing Information

Prices shown on the website may sometimes vary according to topographical error. If the product show incorrect price or has any incorrect information because of error in code processing, the authority reserves the right to contact the seller for correction or the right to cancel the order. The payment may be processed prior to our dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your preferred method of transactions.

Fraudulent or Decline Transactions

We reserve the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or omissions in breach of these terms and conditions. In the event of detection of any fraudulent transaction, we reserve the right to immediately delete such account and dishonor all past and pending orders without any liability. For the purpose of this clause, we shall owe no liability for any refunds.

 Legal Information

This website is owned and operated by Karujog. All designs and content on Karujog.com including navigational buttons and images, logos, artwork, icons, graphics, photography, text, and the like, are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by Karujog. This website in its entirety is protected by copyright under Bangladeshi and international copyright laws.. Any use of our website and its content for purposes other than personal and non-commercial, is prohibited without the prior written permission of Karujog. 

Limitation of Liability

As a visitor to and a user of this website, you agree that your access will be subject to the Terms of services set forth in this legal notice and that access is undertaken at your own risk. Karujog shall not be liable for damages of any kind related to your use of or inability to access this website. Karujog will not be responsible for any fraud, theft or mistake in the usage of your credit card in the online purchase of any Karujog item.

Correspondence and Communications

Karujog is under no obligation to respond to all pieces of correspondence received through this site, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions.  All  your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our organization through karujog.com shall become and remain the property of Karujog.