- General Terms of Use
By browsing, accessing, or purchasing from Karujog (www.karujog.com), you acknowledge that you have read and accepted these Terms of Services and the linked Privacy Policy. These terms govern the mutual relationship between you and Karujog.
- Shipping & Processing Fees
Our shipping charges are designed to cover order processing, secure eco-friendly packaging, and courier delivery. Upon handover to the courier partner, the risk of loss and title for the items shifts to the buyer.
- Handcrafted Uniqueness & Colors
Most Karujog products are uniquely handmade, meaning we cannot guarantee an exact match with the online picture, though we ensure a very close match. Due to digital display variations, actual product colors may slightly differ.
- Website Content & Copyright
All designs, logos, images, text, and artwork on Karujog.com are protected by Bangladeshi and international copyright laws. Any use of this content for purposes other than personal, non-commercial use is strictly prohibited without prior written permission.
- Delivery & Processing Timeline
Since our feature products are primarily handcrafted by marginalized rural artisans, standard processing times apply. Delivery timelines may vary based on product stock status or customized requirements.
- Policy Revisions & Contact
Karujog reserves the right to modify or rearrange these terms at any time. For any queries regarding our services, feel free to reach out to us at [email protected] or call +8801712619176 (9 AM - 5 PM Bangladesh Time).
All pricing cited on www.karujog.com is quoted directly by the seller. If a technical error or processing glitch results in incorrect pricing information, Karujog holds the absolute right to cancel that specific order and will immediately notify you through your preferred method of communication.
Karujog reserves the right to refuse or cancel any order due to limited product quantities, inaccuracies in product data, or quality control defects. If your order is canceled after your payment has been successfully charged, the exact amount will be reversed back via your preferred transaction channel.
A request for order cancellation by the buyer shall be valid and accepted only if it is submitted within 24 (twenty-four) hours of placing the order. Karujog cannot cancel orders that have already been processed or dispatched after the expiry of this 24-hour window.
- Fraudulent or Declined Transactions
We reserve the right to initiate legal proceedings against any person for fraudulent website usage or unlawful acts in breach of these terms. If any fraudulent transaction is detected, Karujog reserves the right to immediately delete the account and dishonor all past and pending orders without any legal liability, owing no obligation for refunds.
- Limitation of Liability & Correspondence
As a visitor, you agree that website access is undertaken entirely at your own risk. Karujog shall not be liable for any damages related to your use of or inability to access this site, nor for any credit card fraud or mistakes during online checkout. Furthermore, all comments, feedback, and suggestions submitted to karujog.com shall automatically remain the property of Karujog.
- User Acceptance
The term "Acceptance" signifies your agreement by clicking "View Terms of Services" or "Continue" during registration, or any other action implying your standard consent.
- Product Availability
Our core goal is to promote handmade items by marginalized artisans; hence, product quantities may be limited, out of stock for good, or require variable time to restock.
- Payment Processing
Karujog holds the right to cancel any order if the transaction is declined or uncharged. If charged prior to dispatch and subsequently canceled by us, a complete refund will be executed.
- Legal Jurisdiction
These Terms of Services and the operational frameworks of Karujog are governed exclusively under the prevailing digital commerce, intellectual property, and copyright laws of Bangladesh.